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John's Auto Care Boulder LogoJohn's Auto Care Boulder

Customer Service Representative / Service Advisor Trainee

Boulder, Colorado•Full-time
$17.50 - $20 hourly
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About the Job
Customer Service Representative / Service Advisor Trainee
Build a $80k+ Career in a Fast-Paced, High-Performance Environment (No Experience Needed)

Are you outgoing, confident under pressure, and motivated to build a real career—not just work another job?

Do you thrive in fast-paced environments where every day brings new challenges, and hard work is rewarded?

If so, John’s Auto Care may be the opportunity you’ve been looking for.

We’re a fast-growing, highly rated auto repair shop in Boulder, Colorado, and we’re hiring a Customer Service Representative who will train into a full-time Service Advisor role.

No certifications or tools required - we’ll teach you everything you need to know.

Why Top Performers Love This Role:
  • $80-$150k/year earning potential once promoted to Service Advisor (commission-based).
  • No experience required - we train the right person from the ground up.
  • No weekends or evenings.
  • Clear career path with strong income growth potential.
  • Supportive team environment where we treat each other like family.
  • A challenging, rewarding position with real responsibility and impact.

Important: This Is NOT a Slow or Easy Desk Job.

This role is highly rewarding-but it can also be demanding.

Our front counter team manages multiple priorities at once, solves customer problems quickly, handles difficult conversations professionally, and keeps things moving in a busy environment.

If you thrive under pressure, love staying busy, and enjoy helping people solve problems, you’ll love this role.

If you prefer slow-paced, repetitive workdays, this likely is not the right fit.

What You’ll Do:
  • Greet customers and make them feel welcome.
  • Help customers check in vehicles and explain their concerns.
  • Communicate with technicians and present repair options clearly.
  • Handle scheduling, payments, and customer follow-up.
  • Recommend future maintenance/repair needs and schedule return visits.
  • Build trust-based relationships with customers who rely on you for honest advice.
  • Learn every aspect of the Service Advisor role from experienced mentors.

You’ll Thrive Here If You:
  • Are confident and outgoing around new people.
  • Stay calm under pressure and can juggle multiple priorities.
  • Can handle difficult conversations professionally and confidently.
  • Enjoy helping people solve problems.
  • Want to grow into a long-term, high-income career.
  • Take initiative and ownership without needing constant direction.
  • Are motivated by performance and take pride in doing things well.

This Role Is NOT For You If:
  • You dislike talking to people all day.
  • You get overwhelmed easily in busy environments.
  • You avoid difficult conversations or conflict.
  • You need constant direction to stay productive.
  • You’re looking for “just a paycheck” instead of a career path.

Requirements:
  • Valid driver’s license and insurable driving record.
  • Strong English communication skills.
  • Comfortable using computers and learning software.
  • Able to get in/out of vehicles and assist with light shop tasks.

Compensation:
  • $17.50-$20/hr DOE during training.
  • Promotion into commission-based Service Advisor role with $80–150k/year potential.

Schedule:
  • Full-time
  • No weekends or late nights.

Location: Boulder, CO.

Ready to Build a Career?

Apply now and start your path toward a rewarding, well-paid future in the automotive industry—without ever turning a wrench.
About John's Auto Care Boulder
We are a fast-growing, independently-owned repair shop in Boulder that has served Boulder County since 2005. We have a large (and growing, loyal customer base, a great reputation for customer and employee care and enjoy 4.8 stars on Google Reviews. We pride ourselves on being a trusted partner to our customers in the care of their vehicles and providing an enjoyable and rewarding place for our team to learn, earn and grow.
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